# Frequently Asked Questions

- How do I import my profile to Antidote?
- How do I export my profile from Antidote?
- How to synchronize Tox ID between multiple devices?
- How do I receive push notifications in the background?
- Can I send message to offline contacts?
- How to enable PIN and Touch ID?
- Does Antidote connect to any third party servers?
- More Questions?
- Translations

## How do I import my profile to Antidote?

To import your profile to Antidote, do the following:

1. Send the .tox file to your device using any app (Mail, Dropbox, etc.).
2. Use `Open In` menu for this file.
3. Select Antidote in a list of available apps.
4. Check the name of your new profile and press OK.

## How do I export my profile from Antidote?

To export your profile from Antidote, do the following:

1. Open `Profile` tab
2. Select `Profile Details`
3. Select `Export Profile` option.

## How to synchronize Tox ID between multiple devices?

There are a few solutions for multi-device support being developed but there is nothing concrete yet. For now you can export your .tox profile from one device and import it to another using the guides above. But we do NOT recommend that you use the same Tox ID on more than 1 device. If you want to go that route then you'll need to make sure that only one instance with your profile is running otherwise the multiple devices you use will fight over your availability and WILL cause issues.

## How do I receive push notifications in the background?

Antidote works in the background for only about 30 seconds after the location access capability is paused, and after that Antidote will be suspended by iOS. Unfortunately, there is currently no easy way to extend this time except from signing yourself up to receive regular(every 10 minutes) push notifications in order to wake up Antidote and fetch messages.
THIS FEATURE IS NOT YET INCLUDED AND IS BEING ALPHA TESTED.

## Can I send messages to offline contacts?

Antidote utilizes faux offline messaging.What this means is that the messages you send while you or your friend is offline are queued to be sent when both parties are online. If you send a message while your friend is offline he or she will receive the message only when you are both online at the same time.

## How to enable PIN and Touch ID?

You can protect your profile with PIN or Touch ID. To do so:

1. Open `Profile` tab
2. Select `Profile Details`
3. Turn on `PIN Enabled` switch
4. Turn on `Touch ID Enabled` switch (if available).

## Does Antidote connect to any third party servers?

Antidote(exlcuding toxcore) uses the Apple Push Notification service and a third party server to send push notifications to your device in order to wake Antidote up and fetch your messages from your contacts. This makes it possible for Mobile devices to go into sleep mode and save battery and network bandwidth when there is no activity. This is an optional feature you can enable through the settings(CURRENTLY NOT AVAILABLE). No ToxID, name or message data is transfered in the process of registering for this feature.

## Have questions or need help with something specific?

You can add the maintainer as a friend by pressing the following button and then pasting the text into the add contact field in Antidote. I'll reply when I am available: